CONTACT US
Get in touch
We answer every email, usually within one business day. If you've written and haven't heard back in three, check your spam folder and then write again, occasionally we lose one.
What to include if it's about an order: your order number and the email you ordered with. It saves a round trip.
- Orders and delivery: where it is, when it's coming, changing an address
- Returns: see our returns policy first; most questions are answered there
- Something arrived damaged: send a photo and your order number, and we'll sort it
- Wholesale and stockists: tell us about your shop, where you are, and what you carry
- Corporate and event gifting: quantities, timing, and whether you need custom packaging
- Press: happy to help, tell us your deadline